Q: What if I don't save money with a pass?

We promise our passes will save you money on sightseeing &mdash; so if the attractions you visited would have cost less individually than your pass, we&#39;ll refund you the difference. To qualify, you&#39;ll need to have: <ul> <li>Purchased your pass directly from the Go City website</li> <li>Used your All-Inclusive Pass at least 3 times per day for every day it was valid, or used up all your choices on an Explorer Pass</li> </ul> How to submit your claim: <ul> <li>Email us at <a href="mailto:savings@gocity.com" id="menur5aep" rel="noreferrer noopener" target="_blank" title="mailto:savings@gocity.com">savings@gocity.com</a> within 14 days of your pass&#39;s last use</li> <li>Include your order confirmation number (found in your purchase confirmation email)</li> <li>Attach screenshots of the individual entry prices from the attractions&#39; websites (or other travel sites) showing the combined cost would have been less than what you paid for your pass</li> </ul> We&#39;ll review your claim and get back to you within 7&ndash;10 business days.

Question 1

What if I don't save money with a pass?

Accepted Answer

We promise our passes will save you money on sightseeing — so if the attractions you visited would have cost less individually than your pass, we'll refund you the difference.

To qualify, you'll need to have:

Purchased your pass directly from the Go City website
Used your All-Inclusive Pass at least 3 times per day for every day it was valid, or used up all your choices on an Explorer Pass

How to submit your claim:

Email us at savings@gocity.com within 14 days of your pass's last use
Include your order confirmation number (found in your purchase confirmation email)
Attach screenshots of the individual entry prices from the attractions' websites (or other travel sites) showing the combined cost would have been less than what you paid for your pass

We'll review your claim and get back to you within 7–10 business days.

Question 2

What attraction pass types does Go City offer?

Accepted Answer

Go City offers four different attraction pass types:

The Essentials Pass lets travelers choose three attractions from a curated, streamlined selection.
The Explorer Pass allows travelers to select between two and ten attractions from a wide range of top sights, with up to 30 days to visit from first use.
The All-Inclusive Pass provides unlimited access to a wide variety of top sights, tours, tastes and experiences. Travelers can choose a duration of one to ten days and visit as much as they like in this time.
The All-Inclusive Pass Plus offers the same unlimited daily access as the All-Inclusive Pass, with additional premium attractions included – available in selected destinations only.

Go City sightseeing passes are also available under destination-specific brand names. The London Pass, The New York Pass and The Paris Pass are all Go City products, offering the same pass options under dedicated city brands. Travelers purchasing through any of these brands are buying an official Go City attraction pass.
The best pass type for your trip depends on the length of your stay, how much you want to see and do, and how much flexibility you need. Read more about Go City attraction passes here.

Question 3

Is a Go City attraction pass worth it?

Accepted Answer

A Go City sightseeing pass works well for travelers who plan to visit more than one or two paid attractions in a single destination, or wish to discover more things to do without extensive pre-trip research. On average, Go City customers save up to 50% compared to buying tickets individually. Beyond cost, the pass removes the need to book and pay for each attraction separately, which simplifies planning considerably.

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